Computing help is broken down into two categories: online automated help and live phone help. Going to the web site at http://ist.njit.edu/support/ gives you 24-hour access to the information you need to understand the computing environment at NJIT. It also provides answers to most common questions you may have. This web site should be your first stop for assistance with NJIT-related computing questions or problems.

The IST Computing Helpdesk is staffed live Monday through Friday from 8 AM to 9 PM EST at 973-596-2900 during the fall and spring semesters. The friendly staff will gladly assist you with any computing issue that cannot be resolved with information on the web site. This should be your second stop for assistance with NJIT-related computing questions or problems.